Craig's Plumbing

We were pretty disgusted with Craig's Plumbing. Called Craig up & asked if we could get an estimate to have some minor plumbing done. We needed a fireplace gas line moved about 12". On the phone Craig, after describing what we wanted done, said it sounds like it'd take maybe an hour & cost about $100 but someone would have to come out & take a look just to be sure. He said we'd have to pay a $69 service call but that would be credited towards the cost of the work.

When one of Craig's service techs came to take a look he agreed it would take about an hour to do the job. His estimate was $350! We protested & let him know that Craig had said at an hour & with minimal parts it should be about $100. The tech said the parts were about $85. We only needed about 2 elbows, a union & a couple of 6" lengths. $85 seemed like a stretch. He refused to budge off his $350 estimate & said if we don't have the work done then we'd need to pay the $69 service fee. I'd think twice about using them again.

Amazing company! They go out of their way to help us every time.